Ease of Use
We know our system is easy to use - because our users tell us so. Over and over and over again.
- Uncluttered, easy-to-use interface
- Easy navigation between functions
- Plain English help documentation, both written and video-based
- Easily find the actions you are most likely to take.
- Intuitive labelling (labels roadtested with a team of journalists and a group of early-access SmartyGrants users)
- Prompt notification of changes through our email newsletter, SmartyNews
- Access to regular training and phone and email-based support where needed
- Most individuals could learn how to use the system with training
- Users can easily find the actions they are most likely to take (possibly by looking through a considerable list of options)
- Single Sign On available (contact us for details)